Terms of service

Terms of Service

Last updated: 14 August 2026

Welcome to Feral Form.

These Terms of Service govern your use of www.feralform.co and your purchase of products from Feral Form.

By accessing our website or placing an order with us, you agree to these Terms of Service.

Please read them carefully before making a purchase.

1. About Feral Form

Feral Form is an online activewear brand operated through www.feralform.co.

Throughout these Terms, the terms “Feral Form”, “we”, “us” and “our” refer to Feral Form.

The terms “you” and “your” refer to the person accessing our website or purchasing our products.

Contact: feralform.co@outlook.com

2. Website Use

You may use our website for lawful purposes and in accordance with these Terms.

You must not:

• Use our website for fraudulent or unlawful purposes.
• Attempt to gain unauthorised access to our website, systems or accounts.
• Interfere with the security or operation of our website.
• Copy, reproduce, distribute or commercially exploit our website content without our permission.
• Use automated systems to scrape, collect or reproduce substantial amounts of website content without our permission.
• Submit malicious code, viruses or other harmful material.
• Impersonate another person or provide false information in connection with an order.

We reserve the right to restrict or terminate access to our website where reasonably necessary to protect our business, customers, website or systems, subject to applicable law.

3. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, colours, sizing information and other product information displayed on our website are accurate.

However, colours may appear differently depending on your device, screen settings and lighting conditions.

Product images are provided for illustrative purposes and may not always represent the exact appearance of a product in every environment.

Minor variations in colour, fabric texture or finish that do not affect the product’s functionality or quality may occur.

We reserve the right to correct genuine errors, inaccuracies or omissions on our website.

Nothing in this section limits your rights under the Australian Consumer Law.

4. Product Availability

Products displayed on our website are subject to availability.

We may limit quantities available for purchase or discontinue products from time to time.

If an item becomes unavailable after you place an order, we will contact you and provide an appropriate resolution, including a refund where applicable.

5. Pricing

All prices displayed on our website are in Australian dollars (AUD) unless otherwise stated.

Prices may change from time to time.

However, any price applicable to an order that we have accepted will not be changed retrospectively.

If a genuine pricing or listing error occurs, we may contact you before fulfilling the order to clarify the error and discuss the available options.

We will not use pricing errors to avoid our obligations under applicable consumer law.

6. Orders

When you place an order through our website, you are making an offer to purchase the products selected at the price displayed at the time of purchase.

Your order is subject to acceptance and product availability.

An order confirmation email confirms that we have received your order. It does not necessarily mean that the order has been dispatched.

We may decline or cancel an order where reasonably necessary, including where:

• A product is unavailable.
• There is a genuine pricing or listing error.
• We reasonably suspect fraudulent or unauthorised activity.
• The order appears to have been placed in breach of these Terms.
• We are unable to fulfil the order for reasons outside our reasonable control.

If we cancel an order after payment has been received, we will provide an appropriate refund for the amount paid for the cancelled order.

7. Payment

Payment must be successfully received before an order can be processed.

We accept the payment methods made available at checkout.

Payments may be processed through third-party payment providers, including Shopify Payments and other payment services made available through our website.

Your use of a third-party payment method may also be subject to that provider’s own terms and conditions.

8. Shipping & Delivery

We will make reasonable efforts to dispatch orders within the timeframe communicated on our website or at checkout.

Delivery times are estimates and may vary due to circumstances outside our reasonable control, including postal delays, courier delays, weather, public holidays, customs processing or other events affecting transportation.

Once an order has been dispatched, delivery is generally handled by the relevant carrier.

If your order is delayed, lost or damaged in transit, please contact us at feralform.co@outlook.com and we will assist where reasonably possible.

Nothing in this section limits any rights you may have under the Australian Consumer Law.

Our applicable shipping charges and delivery information are available through our website.

9. Returns & Refunds

Our Returns & Refunds Policy forms part of these Terms of Service.

Change-of-mind returns are subject to the conditions and timeframe outlined in our Returns & Refunds Policy.

Nothing in our Returns & Refunds Policy or these Terms limits your rights under the Australian Consumer Law.

For full information, please refer to our Returns & Refunds Policy.

10. Australian Consumer Law

Feral Form operates in accordance with the Australian Consumer Law (ACL).

Nothing in these Terms is intended to exclude, restrict or modify any consumer guarantee, right or remedy that cannot legally be excluded, restricted or modified.

Where a product fails to meet a consumer guarantee, you may have rights to a repair, replacement, refund or other remedy depending on the circumstances.

These rights apply regardless of any voluntary policies we may offer.

11. Intellectual Property

Unless otherwise stated, all content on our website is owned by or licensed to Feral Form.

This includes, but is not limited to:

• Brand names and logos.
• Product names.
• Product photography.
• Website design.
• Graphics.
• Written content.
• Videos.
• Original artwork.
• Slogans and branding.

Our “Feral Form” branding and “Wild by Design” slogan may not be copied, reproduced, modified, distributed or used commercially without our written permission.

You may not reproduce or commercially use our website content without our prior written consent.

12. User-Submitted Content

If you submit reviews, photographs, comments, testimonials, social media content or other material to Feral Form, you retain ownership of your content.

By submitting content to us, you grant Feral Form a non-exclusive, royalty-free, worldwide licence to use, reproduce, display and publish that content for legitimate business, marketing and promotional purposes.

You confirm that:

• You own or have permission to use the content.
• The content does not infringe another person’s rights.
• The content is not unlawful, misleading or defamatory.
• You have any necessary permission from identifiable people appearing in the content.

We may remove or decline to publish submitted content where we reasonably consider it inappropriate, unlawful, misleading or inconsistent with our brand or website.

13. Promotions & Discount Codes

Promotional offers and discount codes may be subject to additional conditions communicated at the time of the promotion.

Unless otherwise stated:

• Discount codes cannot be exchanged for cash.
• Only one promotional code may be used per order.
• Discount codes must be applied at checkout.
• Expired codes cannot be redeemed.
• Promotional offers cannot be applied retrospectively to previous orders.

We reserve the right to correct genuine errors in promotional offers.

Any promotion will remain subject to applicable Australian Consumer Law.

14. Third-Party Services & Links

Our website may contain links to or integrate with third-party services, websites, payment providers, social media platforms or applications.

These third parties operate independently from Feral Form and may have their own terms and privacy policies.

We are not responsible for the content, availability, security or policies of third-party websites or services that we do not control.

15. Website Availability & Security

We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be uninterrupted, error-free or available.

Website availability may be affected by maintenance, technical problems, hosting issues, security incidents or circumstances outside our reasonable control.

We may temporarily suspend or modify website functionality where reasonably necessary.

16. Limitation of Liability

To the maximum extent permitted by law, Feral Form is not responsible for loss or damage arising from your use of our website where that loss or damage is not caused by a breach of these Terms, negligence, unlawful conduct or a failure to comply with a non-excludable legal obligation.

Nothing in these Terms excludes, restricts or modifies liability that cannot legally be excluded, restricted or modified under applicable law, including the Australian Consumer Law.

Where the law permits a limitation of liability, our liability will be limited only to the extent legally permitted.

17. Indemnity

To the extent permitted by law, you agree to be responsible for losses reasonably incurred by Feral Form arising directly from your unlawful use of our website, fraud, or deliberate misuse of our website or services.

This clause does not apply to the extent that the loss was caused by Feral Form’s own conduct or where the law does not permit such an obligation to be imposed.

18. Privacy

Your use of our website may involve the collection and handling of personal information.

Our Privacy Policy explains how Feral Form collects, uses, stores and protects personal information.

By using our website, you acknowledge that you have had the opportunity to review our Privacy Policy.

19. Changes to These Terms

We may update these Terms of Service from time to time.

Updated Terms will be published on our website with a revised “Last updated” date.

Changes will generally apply to future purchases and website use.

The Terms that applied when you placed an order will continue to apply to that existing order, except where a change is required by law.

This approach is intended to ensure that we do not retrospectively change the contractual terms of an order that has already been accepted. (ACCC)

20. Governing Law

These Terms are governed by the laws applicable in Queensland, Australia.

You agree that any disputes will be subject to the applicable courts and tribunals of Queensland and Australia, subject to any rights you may have under applicable law.

21. Severability

If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be interpreted or modified to the extent necessary to make it lawful and enforceable where possible.

If it cannot be made enforceable, it will be removed to the extent necessary without affecting the validity of the remaining provisions.

22. Entire Agreement

These Terms, together with our other applicable website policies, including our Returns & Refunds Policy and Privacy Policy, form the terms governing your use of our website and purchase of products from Feral Form.

Where a provision of these Terms conflicts with a non-excludable legal right, the applicable legal right will prevail.

23. Contact Us

If you have any questions regarding these Terms of Service, please contact:

Feral Form
Website: www.feralform.co
Email: feralform.co@outlook.com

Wild by Design.